Privacy Policy

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At Whispering Petals, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with us online or offline. By using our website or services, you agree to the terms of this policy.

1. Information We Collect

We may collect the following types of personal information:

  • Personal Identifiers: Name, email address, phone number, and shipping address.
  • Payment Information: Billing address, payment card details (processed securely through third-party payment processors).
  • Demographic Information: Age, gender, preferences, and interests, when voluntarily provided.
  • Technical Information: IP address, browser type, device information, and cookies to enhance your user experience on our website.
  • Purchase History: Details about your past purchases with Whispering Petals.

2. How We Use Your Information

Your personal information is used to:

  • Process orders and deliver products.
  • Send updates about your order status.
  • Improve our website and customer experience.
  • Send promotional offers, newsletters, and updates, only with your consent.
  • Comply with legal and regulatory requirements.

3. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your data with trusted third parties to provide our services effectively:

  • Shipping Companies: To deliver your orders.
  • Payment Processors: To securely process your payments.
  • Marketing Platforms: To send promotional emails (if opted-in).
  • Legal Authorities: When required by law or to protect our rights.

4. Cookies and Tracking Technologies

Our website uses cookies to:

  • Personalize your shopping experience.
  • Analyze website traffic and user behavior.
  • Store items in your shopping cart.

You can manage or disable cookies through your browser settings. However, some features of our website may not function correctly without cookies.

5. Data Security

We implement industry-standard security measures to protect your information. This includes encryption, firewalls, and secure data storage. While we strive to protect your data, no method of transmission over the internet is 100% secure.

6. Your Rights

You have the right to:

  • Access, update, or delete your personal information.
  • Opt-out of receiving marketing communications.
  • Request information on how we handle your data.

To exercise these rights, contact us at customercare@whisperingpetals.co.in.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read their privacy policies before providing any personal information.

8. Children’s Privacy

Whispering Petals does not knowingly collect personal information from children under the age of 13. If you believe a child has provided us with personal information, please contact us, and we will delete the information promptly.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date. Continued use of our services indicates your acceptance of the revised policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Email: customercare@whisperingpetals.co.in
Phone: +91-XXXX-XXXXXX
Address: Whispering Petals, 123 Fragrance Avenue, Mumbai, India

Thank you for trusting Whispering Petals with your personal information. We are committed to ensuring your privacy is protected as you enjoy our premium perfume collection.

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